This privacy policy is provided by JIN CHUANG LIMITED. (herein, collectively, the “team”, “we”, “our” or “us”). We are committed to protect your privacy. You can learn from this privacy policy how we may collect, use, share your information when you use the Software and Services. And regarding your information, we declare the rights and options available to you. If you do not agree to the terms and conditions in our privacy policy, you can stop using the Software & Services.
We regularly examine and update the privacy policy, so you can check our latest privacy policy in time.
Information Collection and Use
When you use the Software and Services, we may collect and store the following types of information:
· Physical and device technical information
In order to improve and customize the Software and Services, we collect certain technical information about your device, including but not limited to: the type, name and version of your operating system and other software, ISP (Internet Service Provider), GPS (Global Positioning System), Internet Protocol (IP) address, Media Access Control (MAC) address, anonymous user identifier, device configuration and identifier, and software and service settings, location information. It also includes relevant device information such as IDFA, device type, device model, system type, geographic location, login IP address, etc.
· Use of social network information
To provide you with personalized content and services, including providing interest-based targeted advertising through us or our partners; to improve the quality and operation of the Software and Services, we collect certain information about the use and interaction of your device (including the Software and Services and other software). For example, when and how you use Internet searches through Internet browsers and applications, how you view and use products and advertisements, and how to respond to them.
· Registration and support related information
In order to notify you of software and service updates, we may collect information you provide when registering for the Software and Services; such as your name, phone number, and email address. In order to provide you with support and process your complaints or feedback, we also collect information such as your name, email address, and any information you submit when you communicate with us via email or through our support section.
We use the information collected on JIN CHUANG based on various legal bases, as detailed below:
Business Purposes:
· Service Provision: Provide our gaming services and support, fulfill orders and requests, enhance the Services and our business, develop new products and services, improve your experience with the Services, protect the safety of our users, employees, facilities and services, and conduct internal marketing and demographic research.
· Marketing and Advertising: Market and promote our and our business partners' products and services, distribute promotional materials and administer promotions.
· Compliance with Laws: Use your information as permitted by law.
Use the collected information for business purposes:
· Service Delivery: Fulfill product orders, respond to inquiries and communicate with you.
· Personalization: Enhance and personalize your experience with the Services, including identifying you, maintaining your preferences and settings, connecting you with other users, and integrating with your third-party platform, gaming and social network accounts.
· Support: Provide technical and other support.
· Service Improvement: Review the use and operation of the Services, develop new products or services, and perform analytics to enhance or improve our software, content, marketing, support, and services.
· Research: Conduct internal marketing and demographic research.
· Problem Solving: Resolve issues with the Services or other business needs.
· Security: Protect the security or integrity of the Services, our users, and our business, such as preventing violations of our terms and policies, combating fraud, piracy, cheating, tampering, unauthorized transactions, protecting against claims and other liabilities, and managing risk exposure.
· Third-Party Interactions: Interact on your behalf with third-party platforms, games, and social network accounts connected to our Services.
· Additional Processing: Engage in additional processing activities with prior notice or consent.
Information we share with third parties
We may share information with third parties in the following circumstances:
· The law requires us to disclose your information.
· The team has experienced business transformations such as mergers, acquisitions, changes in control, etc. of other companies.
· We may share your information with certain third-party companies (such as advertising platforms), and we will require such third parties to (i) ensure the security of the data, (ii) never use the data for purposes other than providing services to us, and (iii) only use the data in accordance with the privacy policy.
Except for the above circumstances, we will not share your personally identifiable information with third parties without your prior consent.
Cookie Technology Use
Cookies are small text files stored on your internet browser. We and our third-party partners use cookies and similar tracking technologies to help us understand things like the web pages, features or ads you view and the games you play. This information helps us keep track of your shopping cart, measure the effectiveness of our advertising, ensure you don’t see the same ads repeatedly, and otherwise enhance your experience. We may use tracking pixels or clear GIFs to collect information about your use of our Services and your responses to our marketing emails. We use internet log files, which contain technical data such as your IP address, to monitor traffic to our Services, troubleshoot technical issues, detect and prevent fraud, and enforce our User Agreement.
We or third parties may use cookies and similar technologies and collect data about your machine or device to create a machine “fingerprint” of your machine components for fraud prevention, security, and authentication purposes. We may also monitor publicly available information, third-party websites, and/or use anti-cheat technology in our Services, including automated anti-fraud and abuse algorithms. If you believe that the technology has mistakenly blocked your access to our games and/or Services, please contact us at [email protected].
Protecting Your Personal Information
We implement a variety of security measures to maintain the security of your personal information. These measures include:
Access Control: We limit access to your personal information to authorized personnel only, and they must comply with strict confidentiality and data protection agreements.
Secure Payment Processing: For transactions, we use secure payment gateways that comply with industry standards and regulations to protect your financial information.
Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.
Data Encryption: We use advanced encryption technology to protect the security of your data during transmission and storage, ensuring the safety of your information.
Data Minimization: We only collect and retain the minimum amount of personal information necessary for the purposes outlined in the Privacy Policy.
Incident Response Plan: We have a comprehensive incident response plan in place to promptly address any data breach or security incident and minimize potential damage to your personal information.
Despite our efforts, please be aware that no security measures are completely reliable. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Security
Personal Information Protection
JIN CHUANG LIMITED attaches great importance to protecting your personal information and takes comprehensive measures to ensure its security. We adopt advanced practices and adhere to strict internal protocols to protect your data from unauthorized access, loss, misuse or alteration.
Access Control
We implement strict access control mechanisms to allow only authorized personnel with legitimate business needs to access your personal data. Each access is monitored and detailed access logs are kept to detect unauthorized or suspicious activities in a timely manner. The authorization process is reviewed regularly to adapt to changing security needs.
Encryption
All sensitive information, such as account credentials, payment details, and personal identifiers, is encrypted during transmission and storage. We utilize industry-standard encryption protocols such as AES and TLS to protect the integrity and confidentiality of data, ensuring that it remains safe even if intercepted.
Multi-layered Defense
We deploy multi-layered defense mechanisms, including firewalls, intrusion detection systems, anti-malware, and secure configuration of applications and servers. This layered approach ensures that even if one security measure fails, other measures can act as a barrier against potential threats.
Security Training and Awareness
Our employees receive regular mandatory training courses on data protection policies and security practices. These courses focus on areas such as phishing awareness, password management, secure coding standards, and the latest developments in data privacy laws. This ongoing education ensures our team remains vigilant and able to effectively protect user data.
At JIN CHUANG, we retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Typically, we retain your personal data for 3-5 years. During this time, we retain and use your personal data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
We also retain usage data for internal analysis. Typically, usage data (stored as access logs on our servers) is only retained for 3 days and then automatically deleted. However, we may retain it for longer if the data is necessary to enhance security or improve the functionality of our services, or if legal requirements require longer retention.
Children's Policy
Our Services are not designed for children under the age of 13, and we do not knowingly collect personal information from that age group. If we become aware that we have inadvertently collected personal data from a child under the age of 13 without appropriate parental consent, we will immediately delete that information from our records.
If you suspect that we may have collected information from a child under the age of 13, please notify us immediately at [email protected]. We are committed to ensuring the safety and privacy of our young users and will take appropriate steps to resolve any issues.
Your rights regarding the processing of your personal data
You have the right to request access to your Personal Information and Platform Data at any time. To exercise this right, you can send us a written request, submit a support ticket within the game, or contact us at the email address provided. Upon receipt of your request, we will provide you with details of the information we have on file in accordance with relevant legal obligations.
If your Personal Information or Platform Data changes, please be sure to notify us so that we can update our records to ensure accuracy. You can contact us through the channels provided to request that we correct any inaccuracies or update your data.
If you wish to deactivate or delete your Personal Information and Platform Data, please notify us and we will process your request accordingly. Once your data is deactivated, it will no longer be accessible.
Changes to our Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. When material changes occur, we will update this page with the revised policy and provide notice of such changes. Notification will be sent to the email address provided in your account and an in-app reminder will be displayed when you first use the Service following an update.
The date of the most recent revision will appear at the top of this page. It is your responsibility to ensure we have a current, valid email address for you and to review this Privacy Policy periodically for any changes.
You may contact us if you have questions about this policy.
If you have questions about this policy, please contact us in the following ways:
Address:ROOM 63，7/F，WOON LEE COMM BLDG，7-9 AUSTIN AVE，TST HK
Email：[email protected]